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Tax needn’t be taxing, and neither should reporting issues with our council assets. We shouldn't make a user do 10 actions to complete a task when one action could suffice.

It's coming up to 1 April and the prices we charge for everything are about to go up. Here's how I make life easier on myself.

Looking at the summary of the previous article and seeing how accurate it was

Copilot cannot understand your text. What makes you think it can summarise it accurately?

To paraphrase Antonio Carluccio on Italian food, 'there is no best practice, only good practice'

The point of a Minimum Useable Product is the user is supposed to be able to use it. People often forget that.

We have (roughly) 350 local councils all doing more or less the same things in the same way. Is there a better way to do this?

Most council digital strategies say don't replicate content or functionality provided elsewhere. I think we should however be running our own e-petitions services

I forgot to put the garden waste bin out last night

When thinking about implementing a new technology on a council system, do you yourself have personal experience of using that technology elsewhere?