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A little explanation as to why something annoying is in place can go a long way

Tax needn’t be taxing, and neither should reporting issues with our council assets. We shouldn't make a user do 10 actions to complete a task when one action could suffice.

Are our users as incapable as we often think they are? I think not.

It's coming up to 1 April and the prices we charge for everything are about to go up. Here's how I make life easier on myself.

Some further thinking about content which involves dates, and the introduction of a tool to help you make calendar files

Looking at the summary of the previous article and seeing how accurate it was

Copilot cannot understand your text. What makes you think it can summarise it accurately?

To paraphrase Antonio Carluccio on Italian food, 'there is no best practice, only good practice'

The point of a Minimum Useable Product is the user is supposed to be able to use it. People often forget that.

I forgot to put the garden waste bin out last night