Collecting your award - a creative visioning exercise You've won an award. Time to write your acceptance speech! 6 March 2026
The OBR Budget leak and why it shouldn't have happened Somebody accidently clicked Publish too early. Somebody might get the sack for doing that; they might even get a court appearance. They shouldn't have been put in the position where a simple mistake could cost them their job. 27 November 2025
Offering information to our users A little explanation as to why something annoying is in place can go a long way 16 June 2025
Respecting the user's competence Are our users as incapable as we often think they are? I think not. 11 April 2025
More about date-specific content Some further thinking about content which involves dates, and the introduction of a tool to help you make calendar files 27 February 2025
Can we trust our Copilot summary? Part two - an analysis Looking at the summary of the previous article and seeing how accurate it was 9 September 2024
Can we trust our Copilot summary? Part one - the issues Copilot cannot understand your text. What makes you think it can summarise it accurately? 9 September 2024
Agile for Local Government - from the skateboard to the car The point of a Minimum Useable Product is the user is supposed to be able to use it. People often forget that. 8 August 2024
Your scientists were so preoccupied with whether or not they could, they didn't stop to think if they should When thinking about implementing a new technology on a council system, do you yourself have personal experience of using that technology elsewhere? 14 March 2024