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Are our users as incapable as we often think they are? I think not.

It's coming up to 1 April and the prices we charge for everything are about to go up. Here's how I make life easier on myself.

Some further thinking about content which involves dates, and the introduction of a tool to help you make calendar files

Is the current location and staffing of your council webteam serving the council and your citizens well?

In which our website Content Management Systems could make our lives much easier

When is a complaint not a complaint? And why should anybody care anyway?

You get home at the end of a busy day away from home. You see the flamin' council never collected your bins today

You're adding alt text / attributes to your social media posts and your website images - that's great! But are you adding the right alt text?

Who should blog for the council? What platform should they use?

News? Huh! What is it good for? Absolutely everything, when done right.