Simon Gray - BigTown Council Strategy and Manifesto

Offering information to our users

A little explanation as to why something annoying is in place can go a long way

16 June 2025

Mobile reporting forms for streetscape assets - why is it often so tedious for the user?

Tax needn’t be taxing, and neither should reporting issues with our council assets. We shouldn't make a user do 10 actions to complete a task when one action could suffice.

3 May 2025

Respecting the user's competence

Are our users as incapable as we often think they are? I think not.

11 April 2025

Timed price changes using Jadu forms

It's coming up to 1 April and the prices we charge for everything are about to go up. Here's how I make life easier on myself.

21 March 2025

More about date-specific content

Some further thinking about content which involves dates, and the introduction of a tool to help you make calendar files

27 February 2025