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To paraphrase Antonio Carluccio on Italian food, 'there is no best practice, only good practice'

The point of a Minimum Useable Product is the user is supposed to be able to use it. People often forget that.

We have (roughly) 350 local councils all doing more or less the same things in the same way. Is there a better way to do this?

Most council digital strategies say don't replicate content or functionality provided elsewhere. I think we should however be running our own e-petitions services

I forgot to put the garden waste bin out last night

Why is managing school terms dates such a pain - for ourselves and our users?

Sometimes it's like a 1990s Guy Ritchie gangland dark comedy

Well, it depends on what you mean by 'local', 'government', 'digital', and 'service'...

Specialisation is for insects

When thinking about implementing a new technology on a council system, do you yourself have personal experience of using that technology elsewhere?