Council Tax needn't be taxing! Do I owe the council money, or does the council owe me money? I think the council owes me money, but looking at the council tax online account portal it looks like I owe them so much money I should be expecting a knock on the door soon... 29 January 2024
Please don't put QR codes on signs Don't put QR codes on signs, or on leaflets, or on lamp posts. Don't put them anywhere public that's unsupervised 9 January 2024
A/B (C/D/E…) testing using built in CMS functionality In which our website Content Management Systems could make our lives much easier 16 December 2023
I have a complaint! When is a complaint not a complaint? And why should anybody care anyway? 8 December 2023
Reporting missed bin collections You get home at the end of a busy day away from home. You see the flamin' council never collected your bins today 22 November 2023
Choosing the right alt text for your images You're adding alt text / attributes to your social media posts and your website images - that's great! But are you adding the right alt text? 17 November 2023
Blogging for the organisation Who should blog for the council? What platform should they use? 26 October 2023
News articles and blog posts News? Huh! What is it good for? Absolutely everything, when done right. 15 October 2023
So you want to build a new council website, but why? What's wrong with your current one? Why have you decided to build a new website anyway? 28 September 2023
Make a plan for the system going down The network has failed, nobody can access the CRM system, what are the staff to do other than twiddle their thumbs? 30 August 2023
