A very basic guide to Jadu Connect case type development

A brief overview of the components of a Jadu Connect case type

Introduction

Jadu Connect is a powerful tool for creating a case management system for organisations and their customers; in Jadu's words:

Digitally transform the way you connect with your customers.

Provide a seamless, intuitive and consistent experience for your customers and your service teams. Jadu Connect is all you need to interact and manage customer cases effectively.

This Guide is to provide a reference point for developers who have access to Jadu's full training materials as well as access to an experienced Connect developer to ask for clarity on matters one might forget. It is not intended to replace a Jadu training package, nor does it cover tasks such as user management or platform management.