We really do know that at this time of year an awful lot of people are looking for the bin day changes. We could still make it easier for them to be able to find them
Somebody accidently clicked Publish too early. Somebody might get the sack for doing that; they might even get a court appearance. They shouldn't have been put in the position where a simple mistake could cost them their job.
Why do we design our council website home pages to not actually represent our populations? Why despite all our best efforts to improve our sites is user satisfaction with them going down?
In the heady days of the early 2010s it felt like nothing could stop local government digital teams in our quest to bring new online services to citizens, and bring existing services to the fore in new and better ways. By 2017 the shine seemed to have faded from the movement
Applying for a copy of certificates from your council's register office is considerably more painful than it should be. And for online applications, it probably makes more sense to signpost people to the central government General Register Office site.
Many people think including niche content on a council website makes it hard to find essential information. I think including interesting content on it makes for a more useable site with a more delightful experience
Images of the area on the council website home page - something nice to see to give it a local flavour and instil 'delight', or an unnecessary distraction?
