Featured Offering information to our users A little explanation as to why something annoying is in place can go a long way 16 June 2025 Mobile reporting forms for streetscape assets - why is it often so tedious for the user? Tax needn’t be taxing, and neither should reporting issues with our council assets. We shouldn't make a user do 10 actions to complete a task when one action could suffice. 3 May 2025 Respecting the user's competence Are our users as incapable as we often think they are? I think not. 11 April 2025 Timed price changes using Jadu forms It's coming up to 1 April and the prices we charge for everything are about to go up. Here's how I make life easier on myself. 21 March 2025 More about date-specific content Some further thinking about content which involves dates, and the introduction of a tool to help you make calendar files 27 February 2025 Where should the Online Service sit? What's the website for anyway? How should it be staffed? Is the current location and staffing of your council webteam serving the council and your citizens well? 30 January 2025 I have a complaint! When is a complaint not a complaint? And why should anybody care anyway? 8 December 2023 Reporting missed bin collections You get home at the end of a busy day away from home. You see the flamin' council never collected your bins today 22 November 2023 Choosing the right alt text for your images You're adding alt text / attributes to your social media posts and your website images - that's great! But are you adding the right alt text? 17 November 2023 Blogging for the organisation Who should blog for the council? What platform should they use? 26 October 2023 News articles and blog posts News? Huh! What is it good for? Absolutely everything, when done right. 15 October 2023 So you want to build a new council website, but why? What's wrong with your current one? Why have you decided to build a new website anyway? 28 September 2023 Make a plan for the system going down The network has failed, nobody can access the CRM system, what are the staff to do other than twiddle their thumbs? 30 August 2023 To Microsite or Not To Microsite, or, What’s the council website actually for? It's a sacred cow of Local Government Digital services that we have one website to rule them all. Is it time to sacrifice that sacred cow? 15 August 2023 Information Governance and the PSNI data breach If somebody could get the sack for making a mistake, then it should not be possible for them to make the mistake on their own 9 August 2023 How about a LocalGovDigital consultancy? Why do we pay expensive consultants to tell us the same things clever people from within our own sector can tell us? 7 August 2023 Pagination First page « First Previous page ‹ Previous Page 1 Page 2 Current page 3 Page 4 Page 5 Next page Next › Last page Last »
Offering information to our users A little explanation as to why something annoying is in place can go a long way 16 June 2025
Mobile reporting forms for streetscape assets - why is it often so tedious for the user? Tax needn’t be taxing, and neither should reporting issues with our council assets. We shouldn't make a user do 10 actions to complete a task when one action could suffice. 3 May 2025
Respecting the user's competence Are our users as incapable as we often think they are? I think not. 11 April 2025
Timed price changes using Jadu forms It's coming up to 1 April and the prices we charge for everything are about to go up. Here's how I make life easier on myself. 21 March 2025
More about date-specific content Some further thinking about content which involves dates, and the introduction of a tool to help you make calendar files 27 February 2025
Where should the Online Service sit? What's the website for anyway? How should it be staffed? Is the current location and staffing of your council webteam serving the council and your citizens well? 30 January 2025
I have a complaint! When is a complaint not a complaint? And why should anybody care anyway? 8 December 2023
Reporting missed bin collections You get home at the end of a busy day away from home. You see the flamin' council never collected your bins today 22 November 2023
Choosing the right alt text for your images You're adding alt text / attributes to your social media posts and your website images - that's great! But are you adding the right alt text? 17 November 2023
Blogging for the organisation Who should blog for the council? What platform should they use? 26 October 2023
News articles and blog posts News? Huh! What is it good for? Absolutely everything, when done right. 15 October 2023
So you want to build a new council website, but why? What's wrong with your current one? Why have you decided to build a new website anyway? 28 September 2023
Make a plan for the system going down The network has failed, nobody can access the CRM system, what are the staff to do other than twiddle their thumbs? 30 August 2023
To Microsite or Not To Microsite, or, What’s the council website actually for? It's a sacred cow of Local Government Digital services that we have one website to rule them all. Is it time to sacrifice that sacred cow? 15 August 2023
Information Governance and the PSNI data breach If somebody could get the sack for making a mistake, then it should not be possible for them to make the mistake on their own 9 August 2023
How about a LocalGovDigital consultancy? Why do we pay expensive consultants to tell us the same things clever people from within our own sector can tell us? 7 August 2023
